# ReTicketDesk

> A Resend-native shared support inbox for small teams. Turn a Resend receiving address into a collaborative help desk with tickets, internal notes, assignment, snooze, tags, and saved replies. Flat monthly pricing in USD, no per-seat math.

ReTicketDesk is a focused alternative to Help Scout, Zendesk, and Front for teams that send and receive email through Resend. We are not a multi-channel platform, not a knowledge base, and not an AI agent suite. We are a sharp inbox built around how email already works.

## Pricing (USD, flat per workspace)

- Starter: $15 / month total, up to 2 active teammates
- Team: $35 / month total, up to 5 active teammates
- Growth: $79 / month total, up to 15 active teammates
- Additional teammates: $3 per active teammate per month
- 14-day free trial, no credit card required
- Annual billing saves up to 20%

## Features

- Shared inbox per Resend address
- Tickets, internal notes, @mentions
- Assignment (manual or round-robin)
- Snooze with timezone awareness
- Tags and saved replies
- Customer profiles with ticket history
- Full-text search
- Reporting and SLA targets (Team and above)
- Webhooks and REST API (Growth)
- EU hosting, encrypted provider keys

## Pages

- [Home](https://reticketdesk.com/): Overview
- [Features](https://reticketdesk.com/features): Full feature list
- [Pricing](https://reticketdesk.com/pricing): Plans and per-team cost
- [FAQ](https://reticketdesk.com/faq): Common questions
- [vs Help Scout](https://reticketdesk.com/compare/help-scout): Comparison with Help Scout ($25/$45/$75 per user)
- [vs Zendesk](https://reticketdesk.com/compare/zendesk): Comparison with Zendesk Suite ($55/$89/$115 per agent)
- [vs Front](https://reticketdesk.com/compare/front): Comparison with Front ($25/$65/$105 per seat)

## Contact

- Email: hello@reticketdesk.com
- Sitemap: https://reticketdesk.com/sitemap.xml