Questions, answered without the spin.

Yes. ReTicketDesk is built around Resend. If you already send and receive email through Resend, you are good to go. If not, we have a short guide for setting up a Resend account.

We price per workspace, not per seat or agent. Starter is $15 per month total, Team is $35 per month total, Growth is $79 per month total. Each plan includes a set number of active teammates, with extras at $3 per teammate per month.

Most teams are answering tickets inside thirty minutes. You connect Resend, pick the inboxes you want, invite a few teammates, and start replying.

On day one you start fresh. Bulk import from mbox files is on the short list and rolls out before the first renewal for early customers who ask for it.

Yes. Fourteen days, all features unlocked, no credit card. You can keep using your own Resend account the whole time.

We host in the EU and process your data under a standard DPA. Provider keys are encrypted at rest. We never sell or train models on your conversations.

Yes, on the Growth plan. Webhooks for ticket lifecycle events and a REST API for tickets, contacts, and tags.

If you genuinely need an enterprise help desk one day, you can export everything as JSON and walk away. We would rather you leave happy than feel trapped.